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CISCO CON-SBS-SVC4 DIR Cisco Small Business Support Class-4

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CISCO CON-SBS-SVC4 DIR Cisco Small Business Support Class-4
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  • Sku: con-sbs-svc4
  • Model: con-sbs-svc4

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Quick Overview

Three-year "peace-of-mind" support for Cisco Small Business products
Unlimited telephone and online chat support with Cisco engineers: 24 hours daily in English, business hours in 12 other languages
Next-business-day advance hardware replacement (where available, otherwise same-day ship)
Major and minor software releases
Online service request tools


The Cisco Small Business Support Service helps increase network availability, which improves employee productivity and customer experiences. Small Business Support Service is a device-level service agreement that expands and enhances the technical support available for Cisco Small Business Products that have a complimentary limited lifetime warranty that includes one year of phone support during business hours.Buying the Small Business Support Service (SBS) extends phone support to three years; adds next-business-day, advance product replacement; and expands Cisco phone support from eight hours, five days a week to 24-hours, seven days a week.

Additional Information

Name CISCO CON-SBS-SVC4 DIR Cisco Small Business Support Class-4
Supplier Product Number con-sbs-svc4
Brand Cisco

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